Effective Date: 2024/01/01

1. Introduction

Welcome to MP4Lab.com (“we”, “our”, “us”). By accessing and using our website and services, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read these Terms carefully before using our services. If you do not agree with these Terms, please do not use our website or services.

2. Services

MP4Lab.com offers video editing services using pre-designed templates that we customize with your provided photos, texts, and other content. All templates used in our services are sourced from Envato with valid licenses. Our services include:

  • Displaying video templates for preview on our website and YouTube channel.
  • Customizing and rendering final video products based on user-supplied content.
  • Delivering the final video product in MP4 format.

3. User Content

  • Submission: When you submit photos, texts, or other content (“User Content”) to us for video customization, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display your User Content solely for the purpose of providing our services.
  • Responsibility: You are solely responsible for the User Content you submit. You represent and warrant that you own or have the necessary rights and permissions to use the User Content and that it does not infringe upon any third-party rights.
  • Prohibited Content: You agree not to submit any content that is illegal, offensive, defamatory, obscene, or violates any applicable laws or regulations.

4. Ordering and Payment

  • Order Process: To place an order, you must select a video template, provide your User Content, and pay the specified fee. Once your order is confirmed, we will begin customizing your video.
  • Payment: All payments must be made through our approved payment methods. Prices are displayed on our website and may be subject to change. You agree to pay all charges associated with your order.
  • No Refunds: Due to the custom nature of our services, all sales are final, and we do not offer refunds. However, if you encounter any issues with your order, please contact us, and we will make reasonable efforts to address your concerns.

5. Delivery

  • Delivery Timeline: The final video product will be delivered in MP4 format via a download link sent to your email once the rendering process is complete. Delivery times may vary based on the complexity of the project and the volume of orders. Although we provide an estimated rendering time in the project details, actual delivery times may vary depending on current demand and order volume.
  • No Source Files: We do not provide or sell the source files used to create the final video product. The final deliverable is the customized MP4 video only.

6. Intellectual Property

  • Ownership: All templates, designs, and materials provided by us remain our intellectual property or the property of our licensors, including Envato. You are granted a limited license to use the final video product for personal or commercial purposes, as specified during the order process.
  • License Restrictions: You may not resell, redistribute, or reproduce the final video product, or any part of it, without our express written consent.

7. Limitation of Liability

  • No Warranty: Our services are provided “as is” without any warranties, express or implied. We do not guarantee that our services will meet your specific requirements, be error-free, or be delivered without interruptions.
  • Liability Limitation: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to any errors or omissions in the final video product.

8. Indemnification

You agree to indemnify, defend, and hold harmless MP4Lab.com, its affiliates, and its respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of our services or breach of these Terms.

9. Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our services after any changes constitute your acceptance of the new Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

12. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at:

Email: support@mp4lab.com

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.